Prime Spares Cookie Policy
This Cookie Policy explains how Prime Spares ("we", "us", or "our") uses cookies and similar technologies when you visit our website https://primespares.co.uk (the "Service").
Last updated: 2 June 2025
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow a website to recognise a user's device and store some information about the user's preferences or past actions.
How We Use Cookies
We use cookies for several purposes:
- Essential Cookies: These are necessary for the website to function properly
- Analytics Cookies: These help us understand how visitors interact with our website
- Functionality Cookies: These enable enhanced functionality and personalisation
- Performance Cookies: These help us improve website performance
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Purpose | Duration |
|---|---|---|
| connect.sid | Session management and user authentication | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Analytics and user behaviour tracking | 365 days |
| posthog_* | PostHog | Session replay and feature flags | 365 days |
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Store user interface preferences and settings | 30 days |
| language | Remember language preference | 30 days |
Third-Party Cookies
We use the following third-party services that may set cookies:
PostHog Analytics
We use PostHog to analyze website usage and improve user experience. PostHog may set cookies to:
- Track user interactions and page views
- Identify unique visitors
- Store session information
- Enable feature flags and A/B testing
- Provide session replay functionality
For more information about PostHog's privacy practices, please visit: https://posthog.com/privacy
Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can:
- View what cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Opt-Out of Analytics
You can opt out of PostHog analytics by:
- Using browser "Do Not Track" settings
- Installing browser extensions that block analytics tracking
- Configuring your browser to block third-party cookies
How to Control Cookies in Popular Browsers
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page with a new effective date.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Prime Spares
Email: enquiries@primespares.co.uk
Website: https://primespares.co.uk
Phone: +44 (0) 20 1234 5678
Please also review our Privacy Policy and Terms of Service for more information about how we protect your data and the terms governing your use of our website.